Refund Policy

1. Overview

At Fish Skip, we strive to provide the best possible service to our customers. This Refund Policy outlines the circumstances under which refunds may be issued for our automated fish detection service.

2. Subscription Plans

For monthly and annual subscription plans:

• You may cancel your subscription at any time
• No refunds will be issued for partial months of service
• Upon cancellation, you will continue to have access to the service until the end of your current billing period

3. Pay-Per-Use Credits

For pay-per-use credit purchases:

• Unused credits are non-refundable
• Credits do not expire
• Credits cannot be transferred to another account

4. Service Issues

If you experience technical issues with our service that prevent you from using it as intended:

• Please contact our support team immediately
• We will investigate the issue and work to resolve it
• If the issue cannot be resolved within a reasonable timeframe, we may offer a partial or full refund at our discretion

5. Processing Refunds

If a refund is approved:

• Refunds will be processed within 5-10 business days
• Refunds will be issued to the original payment method
• You will receive a confirmation email once the refund has been processed

6. Contact Us

If you have any questions about our Refund Policy or would like to request a refund, please contact us at:
Email: support@fishskip.com